Privacy Policy
Last updated: March 1, 2025
1. Introduction
Queens Game Online ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Sign up for our newsletter
- Contact us for support
- Participate in contests or surveys
This information may include:
- Name and email address
- Username and password
- Profile information
- Payment information (processed securely through our payment processors)
Automatically Collected Information
When you access our website, we may automatically collect:
- Device information (type, operating system, browser)
- IP address and location data
- Usage data and gameplay statistics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Personalize your experience
- Process your transactions
- Send administrative information
- Respond to your inquiries
- Protect against fraudulent or illegal activity
- Improve our services and develop new features
- Send marketing communications (with your consent)
4. Information Sharing and Disclosure
We may share your information with:
- Service providers who assist in our operations
- Analytics providers to improve our services
- Law enforcement when required by law
- Other parties with your consent
We do not sell your personal information to third parties. Any sharing of information is conducted in accordance with applicable privacy laws and regulations.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Secure data storage practices
While we take reasonable steps to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Withdraw consent for certain processing activities
- Request data portability
To exercise these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.
7. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected].
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers through standard contractual clauses or other legal mechanisms.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
10. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Additional Privacy Resources
For more information about our privacy practices, please contact us at [email protected].